Help Centre

How to apply for a property

What to include and how the process works, from enquiry to keys.

How to apply

Every property on Roost has an Enquire button. To apply well:

1. Complete your renter profile

A complete profile means one-click applying. Landlords see:

  • Employment status and employer
  • Annual income (optional but helps)
  • A short cover letter — your chance to stand out

2. Write a good enquiry

Landlords receive dozens of messages. The best ones are:

  • Specific: mention why this property, and your move-in date
  • Honest: about who is moving in, pets, references
  • Polite and short: 4-6 sentences

3. What happens next

  • Sent → the landlord received it
  • Viewed → they've read it
  • Shortlisted → you're being considered
  • Accepted / Declined → decision made

You can track every application in My Roost → Applications.

Response times

Roost landlords must respond within 48 hours. If you don't hear back, tell us and we'll follow up.

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