Help Centre

Verification and badges explained

What Verified, New, and Popular mean.

Badges on Roost

Verified (gold) — we've confirmed the landlord's identity and that they have the right to let the property. Look for this on every serious listing.

New — the listing was posted in the last 7 days.

Popular — this listing has significantly more views and enquiries than others in the area.

Landlord verification

To become verified, landlords submit:

  • Photo ID
  • Proof of ownership (property tax certificate, mortgage statement, or estate agent authorisation)
  • A phone number we can reach them on

Verified landlords also unlock advanced dashboard features.

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